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Definitions
Client the person who buys or agrees to buy goods or instructs the service or repair of equipment by Switch.
Conditions the terms and conditions of sale or service as set out in this document and any special terms and conditions agreed in writing by Switch.
Sales and Service order the articles which the client agrees to buy or instructs the repair or service of by Switch.
Price the price for the goods, including VAT and any carriage, packaging and insurance costs.
Switch means Switch, SwitchSW or Switch SouthWest or Switch Computer Support of 158 Torquay Road, Paignton, Devon, TQ3 2AH (herein after referred to as "Switch")
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Conditions.
- These Conditions shall form the basis of the contract between Switch and the client in relation to the sale of goods. Service or repair of equipment to the exclusion of all other Terms and conditions including the clients standard conditions or purchase or any other conditions which the client may purport to apply under any sales or service order or Confirmation of order or any other document.
- All sales and service orders shall be deemed to be an offer by the client to purchase goods, repair or service equipment by switch pursuant to these Conditions.
- Acceptance of the sales and service order shall be deemed to be conclusive evidence of the client`s acceptance of these Conditions.
- These Conditions may not be varied except by the written agreement of Switch.
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These Conditions represent the whole of
the agreement between Switch and the client. They
supersede any other conditions previously issued.
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Price
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The price shall be the price quoted on
the Sales and Service Order. The price is inclusive of
VAT which shall be charged at the rate in force on the
date of Switch`s invoice.
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The price shall be the price quoted on
the Sales and Service Order. The price is inclusive of
VAT which shall be charged at the rate in force on the
date of Switch`s invoice.
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Payment and Interest
- Payment of the price shall be due immediately upon the date of Switch`s invoice.
- Interest on overdue invoices shall accrue from the date when payments become due calculated on a daily basis until the date of payment at the rate of 8% per annum above the Bank of England Base rate from time to time in force, such interest shall accrue after as well as before any judgement.
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The Client shall pay all accounts in
full and not exercise any rights of set-off or
counter-claim against invoices submitted by
Switch.
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Sales and Service
Order
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The quantity and descriptions of the
Sales and Service Order shall be as set out in Switch`s
order.
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The quantity and descriptions of the
Sales and Service Order shall be as set out in Switch`s
order.
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Warranties
- Switch warrants that the delivery of the Sales and Service Order correspond to the description given by Switch. Except where the client is dealing as a consumer (as defined in section 12 of the unfair Contract Terms Act 1977), all other warranties, conditions or terms relating to fit for purpose, quality or condition of the goods are excluded.
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Liability
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Switch shall under no circumstances be
liable for any loss, damage, expense or injury of any
kind. Whether direct, consequential or otherwise,
arising in connection with theexecution of a contract
or the use or failure of the goods supplied or any
defect in them, or from any other cause whether or not
due to the acts or omissions of Switch, its staff,
contractors, or its agents in excess of the contract
invoice value.
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Switch shall under no circumstances be
liable for any loss, damage, expense or injury of any
kind. Whether direct, consequential or otherwise,
arising in connection with theexecution of a contract
or the use or failure of the goods supplied or any
defect in them, or from any other cause whether or not
due to the acts or omissions of Switch, its staff,
contractors, or its agents in excess of the contract
invoice value.
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Delivery of Sales and Service
Order
- Switch undertakes to use its reasonable endeavours to despatch the order on an agreed delivery date, but does not guarantee to do so. Time of delivery shall not be theEssence of the contract. Delivery shall be made to the client at Switch`s address or at the clients address by agreement and indicated on the Sales and Service Order. TheClient shall make all arrangements necessary to take delivery of the order on the day notified by Switch. If the client fails to take delivery of the order on the agreed deliverydate, or, if no specific delivery date has been agreed, when the order is ready for dispatch, Switch shall be entitled to store and insure the Order and to charge the client thereasonable cost of doing so.
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Switch shall not be liable to the client
for any loss or damage whether arising directly or
indirectly from the late delivery or short delivery of
the order. If short delivery takes place, the client
undertakes not to reject the order but to accept the
delivery as part performance of the contract.
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Acceptance of Order
- The client shall be deemed to have accepted the order immediately upon delivery to the client.
- The client shall carry out a thorough inspection of the order within 48 hours of delivery and shall give written notification to Switch within 5 working days of the delivery of the order of any defects which a reasonable examination would have revealed.
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Where the client has accepted, or has
been deemed to have accepted the Order, the client
shall not be entitled to reject the order which is not
in accordance with the contract.
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Title and risk
- Risk shall pass on delivery of the order to the Client`s address. Where material is transmitted electronically, risk will be deemed to have passed to the Client upon the moment of transmission - not receipt.
- Notwithstanding the earlier passing of risk, title in the Order shall remain with Switch and shall not pass to the Client until the amount due on the invoice for them (including interest and costs) has been paid in full.
- Until title passes the Client shall hold the order as bailee for Switch and shall store or mark them so that they can at all times be identified as the property of Switch
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- Switch may at any time before title passes and without liability to the Client:
- repossess and dismantle and use or sell all or any of the Order and by doing so terminate the Client`s right to use, sell or otherwise deal in them; and
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for that purpose (or determining if
any goods are held by the Client and inspecting
them) enter any premises of or occupied by the
Client.
- Switch may maintain an action for the price of any Order notwithstanding that title in them has not passed to the Client.
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Sales and Service Order
Carriage
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Carriage will be chargeable on all Sales
which are delivered to the Client`s address. This will
be at the rate detailed on Switch`s Sales and Service
Order.
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Carriage will be chargeable on all Sales
which are delivered to the Client`s address. This will
be at the rate detailed on Switch`s Sales and Service
Order.
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Security and Data
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It is the Client`s responsibility to
ensure that prior to Switch starting work on its
computer system or other electronic installation, that
all critical data has been backed up, and that
appropriate recovery procedures are in place. Switch
will not be held responsible for loss of data from any
equipment in its care howsoever caused.
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It is the Client`s responsibility to
ensure that prior to Switch starting work on its
computer system or other electronic installation, that
all critical data has been backed up, and that
appropriate recovery procedures are in place. Switch
will not be held responsible for loss of data from any
equipment in its care howsoever caused.
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Software Licensing
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It is the Clients responsibility to
comply with the terms of use, distribution, duplication
and other requirements whether public or private in
origin applicable applied to any software supplied
through Switch.
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It is the Clients responsibility to
comply with the terms of use, distribution, duplication
and other requirements whether public or private in
origin applicable applied to any software supplied
through Switch.
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Public Domain
Software
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In the case of software that is
available as "freeware",
"shareware" or otherwise supplied from the
public domain, such software is supplied to the client
on an "as is" basis.Switch makes no warranty
as to fit for purpose, performance or as to freedom
from embedded malicious software.
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In the case of software that is
available as "freeware",
"shareware" or otherwise supplied from the
public domain, such software is supplied to the client
on an "as is" basis.Switch makes no warranty
as to fit for purpose, performance or as to freedom
from embedded malicious software.
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Maintenance of
Protection
- It is the client`s responsibility to ensure that the effectiveness of any software supplied by Switch is maintained, by acquisition from the original developer of such database files, programmes patches or other revisions, as may become available from time to time.
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Privacy
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It is the Clients responsibility to
ensure that all applicable civil liability legislation
and personal privacy safeguards are complied with when
using software supplied by Switch, both those enshrined
in UK and EU law, and those included in any telecoms
service contracts entered into by the client.
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It is the Clients responsibility to
ensure that all applicable civil liability legislation
and personal privacy safeguards are complied with when
using software supplied by Switch, both those enshrined
in UK and EU law, and those included in any telecoms
service contracts entered into by the client.
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Copyright
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Copyright of all material originated by
Switch, either in the form of pre-contract
documentation or as text, images, research papers or
electronically stored code for themanipulation,
transmission and presentation of information remains
vested in Switch. by separate negotiation and upon
payment in full, copyright may be assigned or licensed
to the Client.
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Copyright of all material originated by
Switch, either in the form of pre-contract
documentation or as text, images, research papers or
electronically stored code for themanipulation,
transmission and presentation of information remains
vested in Switch. by separate negotiation and upon
payment in full, copyright may be assigned or licensed
to the Client.
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Indemnity
- The Client will indemnify Switch, its staff, contractors and agents for any loss or damage suffered or incurred as a result of failure to obtain any necessary license or consent to enter any premises, or premises being unsafe or unsuitable or any failure of the client to comply with any other conditions imposed by any other party.
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Force Majeure
- Switch shall not be liable to the client for any loss or damage which may be suffered by the client as a result of the delivery of goods, materials or the execution of a contract being delayed prevented hindered or made uneconomical by reason or circumstances or events beyond Switch`s control including, but not limited to:
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- Act of God, riot, strike, lock-out, trade dispute, labour disturbance, restriction or ban on overtime, accident, fire, flood or storm difficulty or increased expense; or
- Failure by the client to give adequate instructions or supply the necessary information in due time; or
- Failure by any third party to carry out their part of the work or otherwise perform their obligations when required
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Waiver
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Any waiver by Switch of any breach of
any of these Terms and Conditions shall be valid only
if given in writing.
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Any waiver by Switch of any breach of
any of these Terms and Conditions shall be valid only
if given in writing.
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Severance
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Switch and the Client believe that these
Terms and Conditions are reasonable. If any provision
shall be held to be contrary to Applicable law, such
provision shall be severed from the remainder and the
remainder shall continue in full force and
effect.
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Switch and the Client believe that these
Terms and Conditions are reasonable. If any provision
shall be held to be contrary to Applicable law, such
provision shall be severed from the remainder and the
remainder shall continue in full force and
effect.
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Notices
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Any notice hereunder shall be deemed to
have been duly given if sent pre-paid first class post,
fax or e-mail to the party concerned at the address
specified.
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Any notice hereunder shall be deemed to
have been duly given if sent pre-paid first class post,
fax or e-mail to the party concerned at the address
specified.
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Law
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All Contracts to which these Terms and
Condition apply shall be governed and construed in
accordance within the laws of England and Wales, and
the parties hereby submit to the jurisdiction of the
courts of England and Wales
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All Contracts to which these Terms and
Condition apply shall be governed and construed in
accordance within the laws of England and Wales, and
the parties hereby submit to the jurisdiction of the
courts of England and Wales




